Question 1

I've read reviews about the body butter. What are some of its uses?

Accepted Answer

1. Daily Skin Moisturiser: Lock in hydration. The butter sinks in, leaving skin soft and nourished.

2. Winter Armour: Cold, dry air doesn’t stand a chance. This butter acts like a shield, keeping your skin hydrated through harsh weather, & calming the discomfort of dry patches and seasonal itchiness.

3. Belly Butter for Mamas: Shea and mango butters support elasticity, making this a gentle choice for stretching bellies and baby bumps.

4. Baby-Safe Balm: Gentle enough for little ones. Works wonders on chubby cheeks & soft bellies.

5. Rough Heels & Dry Feet Rescue: Massage into cracked heels or tired soles before bed, pop on cotton socks, and wake up to smoother feet.

6. After Swim Restore: Apply generously after swimming to replenish natural oils stripped away by chlorine.

7. Post-Shave Soothe: Swap out aftershave lotions for this buttery balm that calms irritation and helps skin bounce back.

8. Eczema Comfort: While not a cure, the butters and glycerin help ease dryness and flakiness during mild flare-ups. Pair with Oak Botanicals wash and lotion for optimal skin maintenance.

9. Mature & Elder Care: Shea & mango butter replenish thinning, delicate skin, while grapeseed and jojoba oils ease dryness, making it a gentle step in a daily care routine for ageing skin.

10. Cuticles, Meet Your Match: Jojoba oil, prized for its similarity to the skin’s natural oils, makes brittle cuticles pliable again.

You can read more on a blogpost here: https://oakbotanicals.beehiiv.com/p/one-jar-many-uses

Question 2

Are your products safe for babies and sensitive skin?

Accepted Answer

Yes. Our formulas are made with gentle, plant-based ingredients that are suitable for delicate skin. Every product is free from parabens, sulfates, mineral oils, and common irritants. If your baby has a known sensitivity, we always recommend a simple patch test first.

Question 3

What products do you recommend for eczema-prone skin?

Accepted Answer

If you or your child is experiencing dryness or eczema-prone skin, many families find our gentlest, most nourishing formulas helpful. We recommend starting with our Gentle Wash (to cleanse without stripping skin’s natural oils), followed by a rich moisturizer, ideally our Body Butter or Lotion, depending on how dry or sensitive the skin feels. For extra protection (especially in cold weather or on very dry patches), layering Body Butter over the Lotion can help seal in moisture and soothe discomfort.

For very dry skin, reduce the use of harsh sponges that could strip of the skin's natural oils.

Question 4

Are your products vegan and plant based?

Accepted Answer

Yes. All Oak Botanicals products are vegan and created with plant-derived ingredients. We currently do not have any products with animal by-products.

Question 5

Are your products steroids free

Accepted Answer

Yes. Every product is steroid free. We offer daily comfort and moisture without medicated ingredients.

Question 6

Do your products contain nuts or other allergens?

Accepted Answer

We avoid common allergens in our core formulas, but some products may contain nut-derived oils like shea or marula. Full ingredient lists are available on every product page so you can review them with confidence.

Question 7

What makes Rooibos so effective for dry or irritated skin?

Accepted Answer

Rooibos is naturally rich in antioxidants and soothing minerals. It helps support the skin’s moisture barrier, making it a gentle and powerful ingredient for dry, sensitive, or stressed skin. Our Rooibos Collection is inspired by the calming benefits we experienced as a family.

Question 8

Can I use the body butter and lotion together?

Accepted Answer

Yes. Many families layer lotion for hydration and follow with body butter to lock in moisture. This is especially helpful in winter or for very dry skin.

Question 9

Are the products safe during pregnancy or breastfeeding?

Accepted Answer

Our products use gentle plant-based ingredients, but every pregnancy is different. We recommend checking with your healthcare provider if you have specific concerns.

Question 10

My body butter melted. Is it still safe to use?

Accepted Answer

Our Shea & Mango butter will melt when exposed to heat and in summer months. To retain its form, it should be kept at room temperature or below.
However, if your butter melts, please keep it in the fridge to solidify, it will no longer have the whipped texture and reduce in size but it is still as effective as prior to being exposed to high temperature.

Question 11

How should I store the products?

Accepted Answer

Store them at room temperature, away from direct sunlight or high heat.

Question 12

Why does the texture or scent vary slightly between batches?

Accepted Answer

This is normal for natural products. Plant-based ingredients can vary slightly depending on climate, harvest, and season, but performance and safety remain the same.

Question 13

Do your products melt in warm temperatures?

Accepted Answer

Body butters made with natural oils may soften or melt if exposed to heat. If this happens, place the jar in a cool area. The texture may change slightly, but the quality stays the same.

Question 14

What inspired Oak Botanicals?

Accepted Answer

Our founder discovered the calming power of Rooibos tea while living and working in South Africa. When her family faced a challenging skin journey with her young son, Rooibos became a comforting companion. This sparked the creation of Oak Botanicals. We make plant-powered skincare that protects, nourishes, and comforts families through every season.

Question 15

Are you a Canadian company?

Accepted Answer

Yes. We are proudly Canadian owned and operated.

Question 16

Can I use the body butter on areas that get very dry or rough?

Accepted Answer

Yes. Our body butter is rich, nourishing, and ideal for dry, rough areas. It provides deep moisture and softens the skin with every use.

Question 17

Why does my child’s skin get worse during winter?

Accepted Answer

Winter air is dry and can pull moisture from the skin. This can make dry skin feel more uncomfortable. Regular moisturizing can help maintain softness.

Question 18

Where are your products made?

Accepted Answer

All Oak Botanicals products are proudly made in Canada in small batches to maintain freshness, quality, and consistency.

FAQ

Frequently asked questions